Orders, Exchanges and Terms of Use
Oz Shop… helping to keep your food fresher
Orders and Exchanges
These terms and conditions together with your order constitute the entire contract between you and us for the supply of products. No other terms and conditions will apply. The contract cannot be varied unless we agree to vary it in writing or by email prior to the event. In these Terms and Conditions “we” and “us” mean Anrise Imports Pty Ltd – ABN: 84088130189 and “you” and “your” means you the customer.
ORDERS & EXCHANGES
- Exchanges
Oz-Shop.com , is proud to offer our customers quality products. We will endeavour to supply you with products in excellent condition. However, on occasion goods that are sealed within cartons may be faulty, as a result of a manufacturing defect from our suppliers. Items may be exchanged within 7 days of delivery for damaged or defective products. If this occurs please either email us at info@oz-shop.com or contact our Customer Service Team. We will supply you with a replacement product. - Returns
Items may be returned within 7 days of purchase. More information can be found in our refund policies section below. - Cancellations
Orders cannot be cancelled after delivery to customers.
POLICIES
- Privacy Policy
Oz-Shop.com is dedicated to keeping your details private and confidential. Any information we collect, in relation to you, is kept strictly secured. We DO NOT pass on/sell/swap any of your personal details to any third parties. We use this information to identify orders, provide you with our monthly newsletter (if applicable) and to personalise your shopping experience. Oz-Shop.com use cookies to allow you to login to your account, maintain a shopping cart and to then purchase items from that cart. Cookies sent to your computer from Oz-Shop.com, only last while your browsing our website. We do not store persistent cookies on your computer. - Security Policy
When purchasing from Anrise Imports Pty Ltd T/A Oz-Shop.com your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology. 128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact our customer support team, info@oz-shop.com - Refund Policy
If you find that the goods were damaged in transit or were faulty in some manner, please contact us within 24 hours of receiving the goods. We will organise for the return of the goods and arrange a credit towards your next purchase or send a replacement product. Items must be returned in their original boxes, with all parts, plus warranty cards intact. Customer will incur the cost of refund postage and be credited the purchase price only. - Customer Service Policy
Anrise Imports Pty Ltd T/A Oz-Shop.com is committed to providing exceptional customer service and quality products. We strive to make sure that all products listed on our website are currently in stock, and pricing is true and correct. Standard delivery timeframes are between 1-3 business days; in the event that an ordered item is not available or we are unable to fulfil your order, we will notify your within 2 business days to arrange an agreeable alternative item, a backorder or a full refund. - Pricing Policy
We will not accept credit cards issued to banks outside of Australia. Our preference in this instance is direct debit or payment via PayPal. Debit cards and cheque cards have daily spending limits that may substantially delay the processing of your order. You may be required to provide further identification for additional security reference checks. If your PayPal payment is funded by an e-cheque this may substantially delay processing of your order while payment clears. Anrise Imports Pty Ltd T/A Oz-Shop.com, reserves the right to change prices for products displayed on the www.oz-shop.com website at any time. - Ordering Policy
By placing an order, you make an offer to us to purchase the products you have selected based on these Terms and Conditions. If we cannot process or accept your order after payment is received we will contact you by email or telephone. Anrise Imports Pty Ltd T/A Oz-Shop.com reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders at its sole discretion.
TERMS OF USE
- Liability
Information on this website is provided ‘as is’ and we disclaim all representations, warranties and conditions, express or implied of any kind, including to the extent permitted by law, as to satisfactory quality of fitness for purpose. While we make every effort to ensure that the information contained within the website is complete, accurate and current, we expressly do not guarantee that the information is complete, accurate or current and assume no responsibility for any errors or omissions of any kind in the content of the website. We reserve the right to amend or supplement the information supplied on this website without prior notice. Links available on the website, may link to third parties not maintained or controlled by us. We provide these links for your convenience and are not responsible for their content and do not endorse any pages linked to this website. This also applies to any links to which the website refers, whether directly or indirectly. We shall not be liable to any party for any direct, indirect, special, or consequential damages or any damages whatsoever resulting from loss of use, data, profits or expense whether in the action of contract negligence, or other action arising out of any use of our services in connection with the use or performance of this website, or the content of this website referred to on this website or any other website you may access through this website. - Copyright
This website and its contents are subject to copyright. Other than for the purposes of fair dealing, criticism, review, study or research, you may not copy, print or store by electronic or any other means a part or the whole of this website or its contents. - Warranties
Each product is supplied with an instruction manual, please read this carefully before using the product. Vacuumsaver products are covered by a 1 year limited warranty against defects in material and workmanship.
This warranty does not cover:
Damage due to misuse, abuse, or operation of the product not in accordance with the instructions. Side effects from microwave cooking at high temperatures, such as pitting or peeling. Staining from storage of foods high in fat or tomato content. Improper maintenance or cleaning of the Vacuumsaver. - Legal Capacity to Transact
If you are under the age of eighteen (18) years you cannot place orders with Oz-Shop.com
By accepting these Terms and Conditions you acknowledge that you are over the age of eighteen (18) years. Any orders placed and accepted by us will be deemed to be by persons over the age of eighteen (18) years.
Should Oz-Shop.com suffer any damage or other losses as a result of a transaction entered into by a minor, Anrise Imports Pty Ltd T/A Oz-Shop.com reserves the right to seek compensation for such losses from the parents or guardians of the minor who caused any order(s) to be placed with Oz-Shop.com - Force Majeure
Oz-Shop.com, shall not be liable for any delay in performing any of its obligations under these Terms and Conditions if such delay is caused by circumstances beyond reasonable control of Anrise Pty Ltd: and Oz-Shop.com shall be entitled to a reasonable extension of time for the performance of such obligations. - General
You shall not assign any rights and obligations under these Terms and Conditions whether in whole or in part without the prior written consent of Anrise Pty ltd / Oz-Shop.com. Any unauthorised assignment shall be deemed null and void. If any provision of these Terms and Conditions are held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of these Terms and Conditions and the remainder of the provisions in question shall not be affected thereby. Under the Trade Practices Act 1974 (“Act”), where implied conditions and warranties cannot be excluded, any liability in Anrise Pty Ltd. for breach of such conditions and warranties (other than a condition or warranty implied by section 69 of the Act) shall be limited, the option of Vacuumsaver, to the replacement of the Product(s) or the re-supply of the same Product(s); the payment of the cost of replacing the Product(s) or of acquiring equivalent Product(s). Neither our failure nor your failure to enforce any Term or Condition constitutes a waiver of such Terms and Conditions. Such failure shall in no way affect the right to later enforce such a Term and Condition. Anrise Imports Pty Ltd. / Oz-Shop.com reserves the right the change Terms and Conditions of sale at any time. No Anrise Imports Pty Ltd. /Oz-Shop.com employee or agent has the authority to vary any of the Terms and Conditions governing any sale.